Welcome to Fragman. Our commitment is to provide you with efficient and reliable shipping options. Here are the details of our shipping policy:
1. Free Shipping on Orders Over $50 in USA and Canada: Enjoy free standard shipping on all orders over $50 within the United States and all orders in Canada . This offer is automatically applied to your shopping cart when the total of your order exceeds the amount before taxes and after any discounts.
2. Shipping Costs for Orders Under $50: For orders under $50, a standard shipping fee will be applied. The shipping cost will be calculated and displayed at checkout based on your shipping address and the size and weight of your order.
3. Processing Time: Orders are typically processed within 1-2 business days. Please note, orders are not shipped or delivered on weekends or holidays. During high volume periods, there may be slight delays.
4. Domestic Delivery Estimates: Delivery times vary based on location and shipping method. After shipping, you'll receive a confirmation email sometimes with a tracking number. To keep shipping costs low for our customers, we sometimes ship your order using a first-class envelope based on the size of your order, which does not provide a tracking number.
5. International Shipping: We are pleased to offer international shipping. Shipping rates and delivery times for international orders vary based on destination. All applicable shipping fees will be calculated and displayed at checkout.
6. Customs, Duties, and Taxes for International Orders: Please be aware that international shipments may be subject to customs fees, duties, and taxes, which are not included in the total cost of your order and are the responsibility of the customer.
7. Shipment to P.O. Boxes or APO/FPO Addresses: Shipping to P.O. Boxes, APO/FPO/DPO addresses, and U.S. Territories is available, subject to size restrictions.
8. Shipment Confirmation and Order Tracking: You will receive a shipment confirmation email with tracking information once your order has been shipped.
9. Damages: Fragman is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Once your order leaves our warehouse we are no longer responsible for your order unless you get shipping insurance at checkout.
10. Wrong Address: We are not responsible for wrong addresses or for USPS's inability to ship to you address.
For any further questions or inquiries about our shipping policy, please contact us at our contact page.
Thank you for choosing Fragman for your fragrance needs, and we look forward to serving you both domestically and internationally.